Terms of Service

These Terms of Service, together with our Privacy Policy and any rules, policies, terms and conditions referred to or linked here, are collectively the "Terms" that govern your use of https://revitacarpet.com and the carpet cleaning services provided by RevitaCarpet.

Quotes and pricing

• Pricing depends on the size of the space and the level of soiling.
• We confirm an exact price by phone before any work begins. There are no hidden fees and no card is required to receive a quote.
• Quotes are given in good faith based on the information you provide. If conditions on site differ materially from what was described, we will confirm any change in price with you before continuing.

Scheduling and access

• Same-day and next-day appointments are often available but are not guaranteed.
• Please let us know in advance about items or surfaces needing special care, and about pets on the premises.
• Areas to be cleaned should be reasonably clear of clutter and breakable items before we arrive.

Our work

• We are licensed and insured, and we use family- and pet-safe products.
• We back every job with a 100% satisfaction guarantee: if you are not happy with the result, tell us and we will make it right.
• Some stains and damage are not reversible. We do not guarantee removal of permanent dye stains, bleach damage, burns, or wear caused by age or lack of maintenance. We will tell you honestly what we expect to achieve before we start.
• Drying times vary with fabric, soiling and conditions. Most carpets dry within a few hours.

Communication

RevitaCarpet is a local company that relies primarily on word-of-mouth recommendations, so please raise any concern about these Terms or about a job with us directly. Call (281) 751-3050 or email Info@revitacarpet.com.

Changes

We may update these Terms from time to time. The version published on this page is the version that applies.